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warranty information


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A copy of the warranty will be included with each FlexTek flex-fuel converter Packaging.

Flextek Limited Warranty

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Xcelplus International, Inc. values your business and always attempts to provide you the very best of service.

No warranty of any kind is provided by Xcelplus International, Inc. unless your Flextek product was purchased from an authorized distributor or authorized reseller.

1. Product Defects: Xcelplus International, Inc. warrants, to the original purchaser, that the Flextek product is free from defects in material and workmanship for a period of two years from the original date of purchase. Purchaser’s sole remedy for product defects under this warranty is repair or replacement of the product.

Xcelplus International, Inc. may elect which remedy to provide, repair or replacement of the product, in its sole discretion. No repair or replacement of the product will be provided unless the defective product and proof of purchase are brought to an authorized dealer or distributor for a return authorization. This Limited Warranty does not cover damage due to improper installation or misuse of the product.

2. Original Automobile Manufacturer’s Warranty: To the extent that use of this product may void the original manufacturer’s warranty on internal engine parts, Xcelplus International, Inc. warrants the internal engine parts against harm derived from the use of this product. Only vehicles with coverage under a valid original manufacturer’s warranty shall be covered under this warranty. The vehicle must first be brought to a repair center authorized by the manufacturer of the vehicle, and a determination must be made that the internal engine damage was directly caused by the use of this product. Xcelplus International, Inc.’s sole liability under this section of the Limited Warranty shall be repair or replacement of the damaged internal engine components.

Recovery under this section 2. of the Limited Warranty is limited to vehicles which had Flextek Conversion Kits installed by a Flextek Factory-Authorized Dealer/Installer. For a list of Dealer/Installers call 1-804-776-7788 (USA only), or visit http://www.flextek.com. Failure to have Flextek installed by a factory authorized dealer/installer and/or failure to follow procedures as to treatment and activation of the product voids this Limited Warranty.

3. No Consequential or Other Damages: Xcelplus International, Inc. has no liability for general, consequential, incidental or special damages. These include loss of wages, loss of profits, cost of installation or removal of any product, towing, inspection or testing caused by any defect, or by the repair or replacement of a defect in any product.
 

WARNING
Use of fuel mixture containing greater than 85% ethanol may shorten the life of some fuel pumps. Xcelplus does not warranty fuel pumps against damage due to ethanol incompatibility. When replacing fuel pump, always use ethanol compatible (pre-lubricated / self lubricating) fuel pump.

product registration for limited warranty

submit your information using our online form below or mail the card that was sent with the product and return it to:

 

Product Information

Product Serial #:

Date Purchased:

Purchased from

Dealer Name:

Address:

City/State/Zip:

Vehicle Information

Make:

Model:

Year:

VIN:

Engine Preparation Kit Information

Date added:

Mileage when added:

FlexTek Installation Information

Installer Name:

Installer Address:

City/State/Zip:

Installer Certification #
(if applicable):

Date installed:

Mileage at installation:

Purchaser Information

First Name:

Last Name:

Address:

City/State/Zip:

Telephone Number:

Email:

Contact Preference

by email   by phone

 

*We will NEVER release contact information you submit to flextek.com to a third party.